Shipping Policy

 

All Lemon & Vine products are perishable and will be delivered by either two day shipping or overnight shipping according to which method you select at the time your order is placed. Please know that shipping companies will deliver 2 day requested shipping in 2 -3 days.

We will ship your order to your home or workplace via FedEx, UPS or On Trac. We ship frozen products in coolers packed with dry ice to ensure your purchase arrives cold within the designated shipping time frame. Please be aware that dry ice is very cold (-109.3 degrees F), and can be dangerous if not handles correctly. We include specific instructions to provide for safe handling and disposal of any dry ice that remain in your cooler upon arrival. Please do not handle dry ice with bare hands or allow children to handle.

Frozen shipments cannot be in transit over the weekend, so the destination, shipping method and day that your order is placed can all affect when your order will arrive. We ship Monday through Thursday, however, if the transit time required to ship your order after a Tuesday during a given week would require your order sit in a shipping company’s warehouse over the weekend, it will be held until the following Monday. Shipments typically arrive within 2 – 3 consecutive days after your order is placed. Consecutive shipping days are Monday – Saturday for residential addresses and Monday – Friday for commercial addresses.

We will send you a shipping notification with your tracking order when your order ships.

Shipping costs will be calculated at the time of order placement.

Due to the perishable nature of the products, please anticipate when you are scheduled to receive the shipment. Open immediately and place product in your freezer until ready to use. The responsibility for proper receipt and storage of the product lies with the customer.