Erotas Enterprises, LLC (“Erotas Enterprises” or “us” or “we” or “our”) owns and operates
This Policy contains details about how Erotas Enterprises collects and uses information from you when you use the Site.
This Policy covers only the Site. Other Erotas Enterprises sites and other online applications may have their own privacy policies, and you should consult those accordingly.
This Policy was last updated on and is effective as of February 1, 2019.
Erotas Enterprises may update this Policy from time to time. Any changes to this Policy will be posted below for a period of thirty (30) days and will be effective when posted. The changes will also be immediately incorporated into this Policy.
Your continued use of the Site after any changes are made to this Policy constitutes your acceptance of the changes. If any of the changes are unacceptable to you, you should cease using this Site.
Collection and Use of Information
You can generally visit the Site without revealing any personally identifiable information about yourself. Personally identifiable information (“PII”) is general defined as information that may be able to identify you such as, but not limited to, name, address, telephone number, email address, birthday, credit card number, photograph, age etc.
There are areas on the Site where you may be asked to provide Erotas Enterprises with PII. PII such as name, address, email address, phone number, credit card number, and birthday may be collected from you when you visit and/or interact with the Site such as when you:
- order goods through the Site
- complete and submit any form on the Site
- register for Erotas Enterprises meetings or events
- contact Erotas Enterprises with questions or comments
- set up a Site account (e.g., create a user name, password, and an answer to a security question)
- participate in surveys or questionnaires
- sign up for Lemon and Vine newsletter
Erotas Enterprises may use your PII to:
- provide or deliver to you goods or services through the Site
- maintain proper business information and records
- administer Site accounts
- schedule/administer meetings and events
- respond to questions or comments
- process and catalog forms submitted through the Site and responses to surveys or questionnaires
- communicate with you
- send you Lemon and Vine newsletters and other updates
- improve the content and general administration of the Site
- resolve disputes
- troubleshoot Site technical issues
- enforce the Site Terms and Conditions
- perform internal operations (e.g. fraud prevention)
- conduct data analysis and testing, and/or
- analyze Site usage and Site activity patterns and trends
- store and track information about you
- remind us of who you are when you access your Site account information and/or use Site services in order to deliver to you a more personalized service
- measure your Site visiting patterns in the aggregate in order to build higher quality online services by performing statistical analyses of the collective characteristics and behavior of our visitors, such as how long and how often users view certain pages
- determine your clickstream to the Site
- better personalize the Site content
- collect IP addresses and log-in information for system administration
- automatically share some information with Google Analytics and/or other analytic programs to analyze a broad range of information (the analytics are exclusively for our internal use to better manage the Site experience for our visitors and evaluate advertising strategies and tactics) and
- to assist us in delivering the highest quality of Site service that is possible
All pages on the Site where you are prompted to login or that are customizable may require you to accept cookies. Our cookies are only read by the server that placed them and are unable to execute a code or virus. You may be able to delete the cookies by consulting your browser and/or computer instructions. Please note that any deletion of cookies could affect how the Site appears and/or operates for you.
Additionally, Erotas Enterprises may collect and save browsing and data log information linked to your use of the Site. We may link this information to PII we have collected about you.
By providing to Erotas Enterprises the PII and other information referenced above, you agree that Erotas Enterprises may use the PII and other information in accordance with the terms of this Policy.
Sharing of PII and Other Information
Except as noted herein, Erotas Enterprises does not sell or share your PII with any person or entity outside of Erotas Enterprises. If a third party vendor or service provider directly collects PII through the Site, that is addressed in the above “Collection and Use of Information” section.
The Site may integrate with social media sites/services which let you share actions you take on the Site with other sites, apps, or media, and vice versa. Please review the privacy policies of those social media services for more information about how they handle the information you provide to or share with them.
In addition to any other information sharing or disclosure practices described in this Policy, Erotas Enterprises will share certain portions of PII and non-PII with its third-party contractors, vendors, and service providers in order to make the Site and Site related services function properly. This may include sharing information with:
- our order processing/fulfillment and credit/debit card processing entities in order to process any orders and credit-debit card payments made through the Site
- marketing and mailing/postal vendors to assist us with our business and marketing communications and
- our email vendor to send you emails on our behalf.
Erotas Enterprises may share your PII with our subsidiaries and affiliates, joint ventures, or other companies under common control, in which case we will require these affiliates to honor this Policy.
Erotas Enterprises will disclose your PII if it reasonably believes it is required to do so by law or in cooperation with a governmental or law enforcement investigation. Erotas Enterprises may also share PII or other information in order to avoid imminent physical harm to any person or harm to any Erotas Enterprises rights or property (including, without limitation, in the event of a transfer of control of Erotas Enterprises or substantially all of its assets).
Erotas Enterprises may share your PII with a third party if Erotas Enterprises ownership status changes, such as being acquired. If our company or our assets are acquired by another company, that company will possess the PII collected by us and it will assume the rights and obligations regarding your PII as described in this Policy.
Other than what is references above, the PII collected from you is not shared with nor sold to any person or entity outside of Erotas Enterprises.
Review of Collected PII/Other Choices
If you would like to review, edit, or delete any of the PII Erotas Enterprises collected from you, or wish Erotas Enterprises to cease using your PII in the manners specified in this Policy, please contact Erotas Enterprises at firstname.lastname@example.org. Erotas Enterprises will do its best to accommodate your request, but Erotas Enterprises cannot guarantee it can remove all PII from the specified uses. Therefore, please be as specific as possible in your request. It the request relates to information that Erotas Enterprises needs to make the Site function properly for you, you may not be able to properly use the Site moving forward.
Erotas Enterprises reserves the right to maintain proper business records as required by law, or for other legitimate business purposes to the extent allowed by law, even if such records contain your PII.
If you would like to opt out of receiving further promotional emails from Erotas Enterprises, please follow the opt-out instructions at the bottom of the email or send Erotas Enterprises a detailed email at email@example.com.
Erotas Enterprises does not knowingly collect any information from minors, nor is the Site directed at or intended for minors. If a minor uploads/posts information to the Site that is publicly available, and the minor subsequently wants that same information deleted, the minor has a right to request that said information be removed from public viewing. Any removal of content by Erotas Enterprises does not ensure or guarantee complete or comprehensive removal of the content in all places. The content may have been shared or reposted by other parties, or federal or state law may require maintenance of the content.
Data Security and Retention
Whenever Erotas Enterprises collects PII through the Site, we take steps to ensure that your PII is treated securely and in accordance with the relevant Terms and Conditions and this Policy. Your PII is stored on our servers located in the United States. Through SSL, we use, implement, and maintain industry standard technological, procedural, and mechanical safeguards that are reasonably designed to help protect your PII from loss, theft, unauthorized access, or disclosure in both storage/rest and in transmission, such as encryption. Unfortunately, data transmission over the Internet cannot be guaranteed to be 100% secure. We cannot warrant or ensure the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
If you are concerned about sending information to Erotas Enterprises over the Internet, please send the information by mail or call us to make other arrangements. Erotas Enterprises is not responsible for the security sent over the Internet.
Erotas Enterprises retains collected information for a reasonable amount of time in order to fulfill the stated purpose for why the information was collected. Erotas Enterprises will also retain collected information connected to business records for periods of time required by law. If Erotas Enterprises determines that collected information is no longer needed, it will delete such information. Our collection times will be consistent with applicable law.
The Site is intended for individuals 18 years of age and older located in the United States.
The Site is not directed at, marketed to, nor intended for children under 13 years of age. Erotas Enterprises does not knowingly collect any information, including PII, from children under 13 years of age. If Erotas Enterprises learns that any information was provided through the Site by a person under 13 years of age, Erotas Enterprises will delete the information immediately.
Erotas Enterprises will not use a minor’s PII to market or advertise certain products or services deemed harmful to children. Erotas Enterprises will also not disclose any minor’s PII if it has actual knowledge that the minor’s PII will be used for the purpose of marketing or advertising the harmful products or services.
The Site is meant for individuals within the United States. Erotas Enterprises only knowingly collects information from individuals within the United States. If you provide information to Erotas Enterprises from outside of the United States, you do so at your own risk. If you are outside of the United States, you are responsible for complying with any local laws regarding the use of the Site, and related data collection. You also agree and acknowledge that by providing any information, including PII, through the Site, that such information will be transmitted to, processed in, and stored in, the United States.
The Site may contain links to external sites, including those embedded in third party advertisements or sponsor information, that are not controlled by Erotas Enterprises. Erotas Enterprises is not responsible for the privacy practices and data collection for such third party sites. You should consult the privacy policies of those sites for details.
We do not provide your PII to those advertisers. However, if you independently interact with those advertisers after using the Site, those advertisers may collect PII about you subject to the terms of their own privacy policies, which you should review.
Erotas Enterprises may also allow interaction between the Site and other sites or mobile applications such as Facebook or other social media providers. This may include the “Like” button or other plugins available through the Site that allow you to share information with persons outside of the Site. Please consult the privacy policies of those third party providers before using them to make sure you are comfortable with the level of sharing.
If you choose to share your PII with any third parties, you are responsible for all actions they take with your PII.
Terms and Conditions
The Terms and Conditions for the Site are incorporated by reference into this Policy. The Terms and Conditions can be found at www.lemonandvine.com/terms-and-conditions/
This Policy and the relevant Terms and Conditions are the sole authorized statement of Erotas Enterprises practices with respect to the online collection of PII and the usage of such information. Any summaries of this Policy generated by third party software or otherwise shall have no legal effect, are in no way binding upon Erotas Enterprises, shall not be relied upon as a substitute for this Policy, and neither supersede nor modify this Policy.
If you have any questions regarding this Policy, please contact Erotas Enterprises.
Hours for customer service are Monday – Friday 9 – 5 CST excluding weekends and holidays.
We will answer your phone or email inquiry as quickly as possible typically within a 1 – 2 day time frame.
Customer Service Department: firstname.lastname@example.org
Customer Service Phone: 707-926-6118
It is the policy of Erotas Enterprises to strictly enforce this Policy. If you believe there has been some violation of this Policy, please contact Erotas Enterprises.
This Policy was last updated November 21, 2019.